1. Terms and Conditions for the
Payentry Card Prepaid Visa® Card. This document
constitutes the agreement (“Agreement”) outlining the
terms and conditions under which the Payentry
Card Prepaid Visa Card has been issued to you by Metropolitan
Commercial Bank (Member FDIC) pursuant to a license from Visa
U.S.A. Inc.“Metropolitan Commercial Bank “ and
“Metropolitan” are registered trademarks of
Metropolitan Commercial Bank © 2014. By accepting and/or using
this Card, you agree to be bound by the terms and conditions
contained in this Agreement. The “Program Manager” for
the Payentry Card Prepaid Visa Card is Expanse Financial Technologies, Inc. and the Customer Service telephone number is 800-326-9813
or the toll free telephone number on the back of your Card. In
this Agreement, “Card” means the Payentry
Card Prepaid Visa Card issued to you by Metropolitan Commercial
Bank, including any Secondary Card(s) you may request.“Card
Account” means the records we maintain to account for the
value of transactions associated with the card. "You" and "your"
means the person or persons who have received the Card and who are
authorized to use the Card as provided for in this Agreement.
"We," "us," and "our" mean Expanse Financial Technologies, Inc.
as your Program Manager and “Bank means Metropolitan Commercial
Bank, our successors, affiliates or assignees. The Card will
remain the property of Metropolitan Commercial Bank and must be
surrendered upon demand. The Card is nontransferable, and it may
be canceled, repossessed, or revoked at any time without prior
notice subject to applicable law. Please read this Agreement
carefully and keep it for future reference.
To help the government fight the funding of terrorism and
money laundering activities, federal law requires all financial
institutions and their third parties to obtain, verify, and record
information that identifies each person who obtains a Card. What
this means for you: When you apply for a Card, we will ask for
your name, address, date of birth, social security number or
country identification number, and other information that will
allow us to identify you. We also may ask to see your driver's
license or other documentation bearing your photo as verification
of your identity. By participating in the Card program, you
warrant factual representation of the required information is
accurate, including, but not limited to, your real name, valid
U.S. mailing address and residential address (if different),
social security number or other identification documentation, date
of birth, and telephone number. If you falsify, misrepresent, or
fail to provide requested information, we may cancel your Card. In
addition, funds tied to suspected illicit or illegal activity may
be subject to both internal and potentially federal investigation.
We reserve the right to restrict or delay your access to any such
funds.
2. Your Card. The Card is a
prepaid card. The Card allows you to access funds loaded or
deposited to your Card Account by you or on your behalf. The funds
in your Card Account will be FDIC-insured once we have been able
to verify your identity. You may access the funds in your Card
Account by using your Card, Card Number, by automated
clearinghouse (ACH) debit using your Account Number or by writing
a Prefunded Check (as described in the Section below titled
“Prefunded Check Transactions”). The Card is not
a credit card. The Card is not a gift card, nor
is it intended for gifting purposes. You will not
receive any interest on your funds on the Card. The funds in your
Card Account will not expire, regardless of the
expiration date on the front of your Card.
3. FEES. THE
FEES RELATING TO THE USE (AND MISUSE) OF YOUR CARD ARE SET FORTH
IN THE “SCHEDULE OF FEES AND CHARGES” ATTACHED TO
THIS AGREEMENT AND INCORPORATED HEREIN BY REFERENCE. FEES
INCURRED PURSUANT TO THE TERMS OF THIS AGREEMENT WILL BE
WITHDRAWN FROM YOUR CARD ACCOUNT AND WILL BE ASSESSED SO LONG AS
THERE IS A REMAINING BALANCE IN YOUR CARD ACCOUNT, UNLESS
PROHIBITED BY LAW. You agree to pay all fees associated with the
Card. We may from time to time amend the Fee Schedule, at our sole
discretion and upon review by the Bank as set forth in the Section
of this Agreement titled “Amendment and Cancellation.”
If you request a service that is not included in this Schedule of
Fees and Charges and there is a fee for such service, such fee
will be disclosed at the time you request the service and you
agree that any such fee may be deducted from your Card Account.
4. Authorized Users. You may
request an additional Card ( “Secondary Card”) to
allow another person to access the funds in your Card Account. The
maximum number of additional Cards permitted is 1.
If you permit another person to have access to your Card or Card
Number, you are liable for all transactions made with the Card,
Card Number or Account Number, and all related fees incurred, by
those persons. To cancel an additional card, telephone the toll
free number on the back of your Card or administrative office at 800-326-9813
and you must follow-up not later than 10 business days with the
written notification to revoke (cancel) permission for any person
you previously authorized to use your Card. Until we have received
your notice of such a revocation (cancellation) and have had a
reasonable time to act upon the written notification of
cancellation, you are responsible for all transactions and fees
incurred by you or any other person you have authorized. If you
tell us to revoke (cancel) another person’s use of your Card, we
may revoke (cancel) your Card and issue a new Card with a
different Card Number and/or Account Number. You are wholly
responsible for the use of each Card according to the terms of
this Agreement, subject to the section labeled “Lost or
Stolen Cards/Unauthorized Transfers” below, and other
applicable laws.
5. Card Account Use and
Purpose. Subject to the limitations set forth in this Agreement,
you may use your Card, Card Number, or Account Number, as
applicable, to (1) add funds to your Card Account (as described in
the Section below titled “Adding Funds to Your Card
Account”), (2) transfer funds between Card Accounts, (3)
purchase goods or services wherever your Card is honored as long
as you do not exceed the value available in your Card Account and
aggregate purchases do not exceed $5,000 per day
(4) withdraw cash from your Card Account (as described in the
Section below titled “Using Your Card to Get Cash”),
and (5) make payments to third parties directly from your Card
Account by writing Prefunded Checks (as described in the Section
below titled “Prefunded Check Transactions”). There
may be fees associated with some of these transactions. For fee
information, see the “Schedule of Fees and Charges”
attached to this Agreement. You agree not to use your Card for
illegal gambling or any other illegal purpose.
You will be provided with the Bank’s routing number and assigned a
12-digit Account Number once your identity has
been verified. The Bank’s routing number and your assigned Account
Number are for the purpose of initiating Direct deposits to your
Card Account and authorized ACH debit transactions only. The
16-digit Card Number embossed or printed on your Card should not
be used for these types of transactions or they will be rejected.
You are not authorized to use the Bank’s routing number and
Account Number if you do not have sufficient funds in your Card
Account or to make a debit transaction with a paper check,
check-by-phone or other item processed as a check except for
Prefunded Check Transactions authorized by this Agreement. These
debits will be declined and your payment will not be processed.
You also may be assessed an ACH Decline Fee (see the
“Schedule of Fees and Charges” attached to this
Agreement)
6. Limitations on Frequency and
Dollar Amounts of Transactions: The total amount of purchases
and cash withdrawals (including withdrawals inside a bank office)
that you can perform in any single day is limited to $5,500
- see Transaction Limits amounts set forth below. The maximum
aggregate value of your Card Account(s) is restricted to $20,000
at any point in time. The maximum value will be determined by
aggregating the activity and value of all Card Accounts you may
have with the Program. For security reasons, we may further limit
the number or dollar amount of transactions you can make with your
Card. The following grid is provided in order to highlight the
frequency and limitations of cardholder transactions in a single
day or additional time frame if warranted:
Transaction/Load Type |
Maximum
Frequency/Amount
|
Maximum Amount per day |
Maximum Balance on the card |
→ |
$20,000 (includes all cash and
direct deposit loads)
|
Withdrawals |
→ |
Up to a maximum of $5,500 per
day includes all Bank Teller, ATM and POS purchases )
|
Cash Withdrawal (ATM) |
→ |
Up to a maximum of $1,000 per
day
|
Cash Withdrawal (Bank Teller) |
→ |
Up to a maximum of $2,500 per
day
|
Purchases (POS) |
→ |
Up to a maximum of $5,500 per
day
|
Loads |
→ |
Any combination of the load types listed below to
not exceed the maximum balance of $20,000 per
day
|
Direct Deposits |
→ |
Up to a maximum of $20,000 per
day
|
Cash Deposits |
→ |
Up to a maximum of $10,000 per
day
|
Card-to-Card transfers |
→ |
Up to a maximum of $1,000 per
day
|
ACH Deposits (Bank-to-Card transfers) |
→ |
$1,000 per day (includes all
cash and direct deposit loads)
|
7. Personal Identification
Number (“PIN”). We will give you a PIN that you may
use with your Card once your identity has been verified. Only one
(1) PIN will be issued for each Card Account. You will need a PIN
to obtain cash at an ATM or to make a PIN purchase or obtain cash
back at a point-of-sale (“POS”) terminal. You should
not write or keep your PIN with your Card. If you believe that
anyone has gained unauthorized access to your PIN, you should
advise the Program Manager immediately, following the procedures
in the Section below titled “Your Liability for Unauthorized
Transfers.”
8. Adding Funds to Your Card
Account. You may add funds to your Card (called “value
loading”) at any time. The maximum load amount is $20,000.
Note: Some reload locations may have limits on the minimum amount
you may load to your Card. Absent special approval, the maximum
aggregate value of funds in your Card Account(s) may not exceed $20,000
at any time. You agree to present the Card and meet identification
requirements to complete value load transactions as may be
required from time to time. Load locations may have their own load
limits that may be less than our allowable amount. Load locations
may also assess a fee to load funds to your Card Account. You may
also direct deposit funds to your Card Account by providing our
bank routing number and your assigned Account Number to your
employer or other direct deposit payor (as described in the
Section above entitled “Card Account Use and
Purpose”). You cannot load your Card Account by check or
money order.
9. Using Your Card to Get Cash .
With a PIN, you may use your Card to (i) obtain cash or check your
balance at any Automated Teller Machine (“ATM”) that
bears the Visa ®, PLUS®, or STAR®
brand, or (ii) obtain cash at merchants or banks that have agreed
to provide cash back at POS terminals bearing the Visa®,
PLUS®, or STAR® brand . All ATM
transactions are treated as cash withdrawal transactions. The
maximum amount of cash you may withdraw at an ATM on a daily basis
is $1,000 as described in the Section above
entitled “Limitations on Frequency and Dollar Amounts of
Transactions.” We may limit the amount of any individual ATM
withdrawal, and merchants, banks and ATM operators may impose
additional withdrawal limits. You will be charged a fee by us for
each cash withdrawal and balance inquiry made at an ATM or cash
withdrawal obtained through a bank teller, in the amount disclosed
in the accompanying “Schedule of Fees and Charges (Schedule
A).” In addition, when you use an ATM not owned by us, you
may be charged a fee by the ATM operator or any network used (and
you may be charged a fee for a balance inquiry even if you do not
complete a fund transfer).
10. Split Transactions. If you
do not have enough value loaded on your Card you can instruct the
merchant to charge a part of the purchase to the Card and pay the
remaining amount with cash or another card. These are called
“split transactions.” Some merchants do not allow
cardholders to conduct split transactions. Some merchants will
only allow you to do a split transaction if you pay the remaining
amount in cash. If you fail to inform the merchant that you would
like to complete a split transaction before swiping your Card,
your Card is likely to be declined.
11. Transactions Using Your
Card Number. If you initiate a transaction without presenting
your Card (such as for a mail order, Internet or telephone
purchase, a Prefunded Check purchase or an ACH debit purchase),
the legal effect will be the same as if you used the Card itself.
12. Your Obligation for
Negative Balance Transactions. Each time you initiate a Card
transaction, you authorize us to reduce the funds available in
your Card Account by the amount of the transaction and all
associated fees. You are not allowed to exceed the available
amount in your Card Account through an individual transaction or a
series of transactions (creating a “negative
balance”). Nevertheless, if any transactions cause the
balance in your Card Account to go negative, including any
purchase transactions where the retailer or merchant does not
request authorization, you shall remain fully liable to us for the
amount of any negative balance and any corresponding transaction
fees. You may also be liable for any related Insufficient
Funds/NSF Fee(s) as set forth in the accompanying “Schedule
of Fees and Charges.” We reserve the right to bill you for
any negative balance or to recoup such negative balance from any
other Card we have issued to you. You agree to pay us promptly for
the negative balance and any related fees. We also reserve the
right to cancel your Card if you create one or more negative
balances with your Card.
13. Business Days. Our business
days are Monday through Friday, excluding federal and legal
banking holidays in the State of New York.
14. Authorization Holds. You
do not have the right to stop payment on any purchase transaction
originated by use of your Card, other than a Recurring Transaction
as described in the Section below titled “Recurring
Transactions.” When you use your Card to pay for goods or
services, certain merchants may ask us to authorize the
transaction in advance and the merchant may estimate its final
value. When you use your Card to obtain cash at an ATM or from a
bank teller, we will authorize the transaction in advance
(including all applicable fees). When we authorize a purchase
transaction, we commit to make the requested funds available when
the transaction finally settles and will place a temporary hold on
your Card’s funds for the amount indicated by the merchant.
If you authorize a transaction and then fail to make a purchase of
that item as planned, the approval may result in a hold for that
amount of funds. Car rentals, hotels and other
service‑oriented merchants may choose to factor in
additional amounts upon check-in, and it may take up to sixty (60)
days after your stay or your rental to have any excess amounts
held by the hotel or rental company added back to your available
balance. Similarly, some gas stations may factor in additional
amounts to cover potential filling of the tank; if you want to
avoid such a hold, you may want to pay inside the gas station,
instead of paying at the pump. Until the transaction finally
settles, the funds subject to the hold will not be available to
you for other purposes. We will only charge your Card for the
correct amount of the final transaction, and we will release any
excess amount when the transaction finally settles.
When you use your Card at certain restaurants and
service-oriented merchants, there may be an additional 20% (or
more) added to the authorization to cover any tip you may leave on
the purchase. If this occurs, and your total bill, after adding in
the additional 20% (or more), exceeds the amount available on your
Card, your transactions may be declined. Accordingly, you should
ensure that your Card has an available balance that is 20% (or
more) greater than your total bill before using your Card.
15. Recurring Transactions. If
you intend to use your Card for recurring transactions, you should
monitor your balance and ensure you have funds available in your
Card Account to cover the transactions. “Recurring
transactions” are transactions that are authorized in
advance by you to be charged to your Card at substantially regular
intervals. We are not responsible if a recurring transaction is
declined because you have not maintained a sufficient balance in
your Card Account to cover the recurring transaction. If these
recurring transactions may vary in amount, the person you are
going to pay should tell you, 10 days before each payment, when it
will be made and how much it will be. (You may choose instead to
get this notice only when the payment would differ by more than a
certain amount from the previous payment, or when the amount would
fall outside certain limits that you set.) If
your Card was obtained through your employer or you receive
electronic deposits of federal payments to your Card: If you
have told us in advance to make regular payments (i.e., recurring
transactions) from your Card Account, you can stop the payment by
notifying us orally at 800-326-9813 or in writing
Expanse Financial Technologies, Inc.- Payentry Card, P.O. Box
307, New Hyde Park, NY 11040 at least three (3) business days
before the scheduled date of the transfer. If you call, we also
may require you to put your request in writing and get it to us
within 14 days after you call. If you order us to stop one of
these payments three (3) business days or more before the transfer
is scheduled, and we do not do so, we will be liable for your
direct losses or damages. If you have authorized a merchant to
make the recurring transaction, you also should contact the
applicable merchant in order to stop the recurring transaction.
16. Preauthorized Credits. If
you have arranged to have direct deposits made to your Card
Account at least once every sixty (60) days from the same person
or company and you do not receive a receipt/statement (paystub),
you can call us at 1-800-326-9813 to find out
whether or not the deposit was made.
17. Returns and Refunds. If
you are entitled to a refund for any reason for goods or services
obtained with your Card, you agree to accept credits to your Card
Account for such refunds. You are not entitled to a check refund
unless your Card has been closed. The amounts credited to your
Card for refunds may not be available for up to five (5) days from
the date the refund transaction occurs.
18. Card Cancellation and
Suspension; Limits. We reserve the right, in our sole
discretion, to limit your use of the Card, including limiting or
prohibiting specific types of transactions. We may refuse to issue
a Card, revoke Card privileges or cancel your Card with or without
cause or notice, other than as required by applicable law. If you
would like to cancel the use of your Card, you may do so by
calling the number 800- 326-9813 or the number on
the back of your Card. You agree not to use or allow others to use
an expired, revoked, canceled, suspended or otherwise invalid
Card. Our cancellation of Card privileges will not otherwise
affect your rights and obligations under this Agreement. If we
cancel or suspend your Card privileges through no fault of yours,
you will be entitled to a refund as provided below in the Section
titled “Amendment and Cancellation.” Not all services
described in this Agreement are available to all persons or at all
locations. We reserve the right to limit, at our sole discretion,
the provision of any such services to any person or in any
location. Any offer of a service in this Agreement shall be deemed
void where prohibited. We can waive or delay enforcement of any of
our rights under this Agreement without losing them.
19. International Transaction
Fee. If you initiate a transaction in a currency or country
other than the currency or country in which your Card was issued,
the amount deducted from your funds will be converted by Visa
U.S.A. Inc. into an amount in the currency of your Card. Visa
U.S.A. Inc. will establish a currency conversion rate for this
convenience using a rate selected by Visa U.S.A. Inc. from the
range of rates available in wholesale currency markets for the
applicable central processing date which may vary from the rate
Visa U.S.A. Inc. itself receives, or the government mandated rate
in effect for the applicable central processing date, in each
instance, plus or minus any adjustment determined by us. If you
obtain your funds in a currency or country other than the currency
or country in which the Card was issued, we may increase the
currency conversion rate (described in the immediately preceding
section) up to an additional 3% of the
transaction amount and will retain this amount as compensation for
our services. This charge is independent of and in addition to the
currency conversion rate established by Visa U.S.A. Inc.
20. Receipts. You should get
or request a receipt at the time you make a transaction or obtain
cash using your Card. You agree to retain your receipts to verify
your transactions. You can get a receipt at the time you make any
transfer from your Card Account using one of our ATM terminals or
mobile app.
21. Obtaining Balance and
Transaction Information for Your Card; Periodic Statements. You
should keep track of the amount of funds available in your Card
Account. You may obtain information about the amount of funds you
have remaining in your Card Account by calling the number on the
back of your Card. This information, along with a 12-month history
of account transactions, is also available on-line through our
customer self-service website shown on the back of the Card and
Payentry Card Mobile App. You also have the right to obtain a
24-month written history of account transactions by calling the
number on the back of your Card, writing us at Expanse Financial Technologies, Inc. - Payentry Card Prepaid, P.O. Box 307, New Hyde
Park, NY 11040 or calling our administrative office at 800-326-9813.
22. Confidentiality. The Bank
may disclose information to third parties about your Card or the
transactions you make using your Card: (1) where it is necessary
for completing transactions; (2) in order to verify the existence
and condition of your Card for a third party, such as a merchant;
(3) in order to comply with government agency, court order, or
other legal reporting requirements; (4) if you give the Bank your
written permission; (5) to our and the Bank’s employees, auditors,
affiliates, service providers, or attorneys as needed; and (6) as
otherwise provided in the Bank’s Privacy Policy Notice below
23. Our Liability for Failure
to Complete Transactions. In no event will we or the Bank be
liable for consequential damages (including lost profits),
extraordinary damages, special or punitive damages. We will not be
liable, for instance: (1) if, through no fault of ours or of the
Bank, you do not have enough funds available in your Card Account
to complete the transaction; (2) if a merchant refuses to accept
your Card or provide cash back; (3) if an ATM where you are making
a cash withdrawal does not have enough cash; (4) if an electronic
terminal where you are making a transaction does not operate
properly, and you knew about the problem when you initiated the
transaction; (5) if access to your Card has been blocked after you
reported your Card or Access Code lost or stolen; (6) if there is
a hold or your funds are subject to legal process or other
encumbrance restricting their use; (7) if we or the Bank have
reason to believe the requested transaction is unauthorized; (8)
if circumstances beyond our or the Bank’s control (such as fire,
flood or computer or communication failure) prevent the completion
of the transaction, despite reasonable precautions that we or the
Bank have taken; or (9) for any other exception stated in our
Agreement with you.
24. In Case of Errors or
Questions about your Card Account. Call Expanse Financial Technologies, Inc. - Payentry Card Customer Service at 800-326-9813
or telephone the number on the back of your Card or the Expanse Financial Technologies, Inc. - Payentry Card website at www.payentrycard.com
or write to the Program Manager Name-Card Program Customer
Service, Expanse Financial Technologies, Inc. - Payentry Card
Prepaid , P.O. Box 307, New Hyde Park, NY 11040 as soon as you
can, if you think an error has occurred in your Card Account. If
your Card receives wages, salary, or other employee compensation
that are made on a recurring basis or you receive electronic
deposits of federal payments to your Card, the following
provisions of this Section also apply: We must allow you to
report an error until sixty (60) days after the earlier of the
date you electronically access your Card Account, if the error
could be viewed in your electronic history, or the date we sent
the FIRST written history on which the error appeared. You may
request a written history of your transactions at any time by
calling us at the number on the back of your Card, 800-326-9813,
or writing to the Program Manager by email at www.payentrycard.com
or the Program Manager Expanse Financial Technologies, Inc.
-Payentry Card P.O. Box 307, New Hyde Park, NY 11040 or calling
our administrative office at 801-742-5433. You
will need to tell us: (1) your name and Card Number; (2) why you
believe there is an error, and the dollar amount involved, and (3)
approximately when the error took place. If you tell us orally, we
will require that you send your complaint or question in writing
within ten (10) business days. We will determine whether an error
occurred within ten (10) business days (five (5) business days*
for Visa Point of Sale Signature unauthorized debit transactions)
after we hear from you and will correct any error promptly. If we
need more time, however, we may take up to forty-five (45) days to
investigate your complaint or question. If we decide to do this,
we will provisionally credit your Card within ten (10) business
days (five (5) business days* for Visa Point-of Sale Signature
unauthorized debit transactions) for the amount you think is in
error, so that you will have the use of the money during the time
it takes to complete the investigation. If you do not have wages,
salary, or other employee compensation that are made on a
recurring basis or federal payments (for example, Social Security
benefits, tax refunds or other government payments) deposited to
your Card Account, we may not credit your Card. If we ask you to
put your complaint or question in writing and you do not provide
it within ten (10) business days, (five (5) business days for Visa
Point-of Sale Signature unauthorized debit transactions) we may
not credit your Card Account. For errors involving new Cards, POS
transactions, or foreign-initiated transactions, we may take up to
ninety (90) days to investigate your complaint or question. We
will tell you the results within three (3) business days after
completing the investigation. If we decide that there was no
error, we will send you a written explanation and debit your Card
Account for the amount of the provisional credit. You may ask for
copies of the documents that we used in our investigation. If you
need more information about our error-resolution procedures, call
us at the number on the back of your Card. If
your Card Account does not receive wages, salary, or other
employee compensation that is made on a recurring basis or does
not receive electronic deposits of federal payments, all of this
Section applies, except we will not credit your Card Account
until our investigation is complete and we have determined an
error occurred.
* On an exception basis as
determined by the dispute resolution team, Visa allows the ‘five
(5) business days provisional credit’ to be extended to 10
business days if additional investigation is warranted
25. Lost or
Stolen Cards/Unauthorized Transfers. If you believe your Card or
Access Code (“PIN”) has been lost or stolen, call 800-
326-9813 or the number on the back of your Card, or write to us
by email at www.payentrycard.com
website or write the Program Manager at Expanse Financial Technologies, Inc., P.O. Box 307, New Hyde Park, NY 11040. You should
also call the number on the back of your card 800-326-9813
or write to the address shown here if you believe an electronic
transfer has been made using the information from your Card or
Access Code (“PIN”) without your permission.
26. Your Liability for
Unauthorized Transfers. You agree to exercise reasonable control
over your PIN(s) (“Access Code”); user ID(s); and
password(s) and any other access code related to your Card Account
(each, an “Access Code”) and your Card. Tell us AT
ONCE if you believe your Card or Access Code(s) has been lost or
stolen. Also, if your transaction history shows transfers that you
did not make, including those made with your Card, Card Number or
Account Number, or you believe an electronic transfer has been
made without your permission, tell us at once. Telephoning the
toll-free number on the back of your Card, 800-326-9813
or calling our administrative office at 801-742-5433
is the best way of keeping your possible losses down. You could
lose all of the money in your Card Account. If you tell us within
two (2) business days after you learn of the loss or theft of your
Card, you can lose no more than $50.00 if someone used your Card
without your permission. If you do NOT tell us within two (2)
business days after you learn of the loss or theft of your Card,
and we can prove that we could have stopped someone from using
your Card without your permission if you had told us, you could
lose as much as $500.00. If you do not tell us within sixty (60)
days after the earlier of the date you electronically access your
Card Account or the date we sent the FIRST written history on
which the error appeared, you may not get back any money you lost
after the sixty (60) days if we can prove that we could have
stopped someone from taking the money if you had told us in time.
If a good, documented, reason (such as a long trip or a hospital
stay) kept you from telling us, we will extend the time periods.
The following provisions of this Section
apply to all Card Accounts: You will not be liable for
unauthorized use that occurs after you notify us of the loss,
theft or unauthorized use of your Card or Access Code. You also
agree to cooperate completely with us in attempts to recover funds
from unauthorized users and to assist in their prosecution. We may
issue a replacement Card or Access Code (PIN), but only after you
have provided such proof and security or indemnification as we may
require. In addition, you acknowledge that we may have to
deactivate your Card and/or Card Account to prevent future losses.
If you share your Card or Access Code (PIN) with another person,
use of your Card Account by that person may be considered as
authorized. If you authorize another person to use your Card or
Access Code (PIN), you agree that you will be liable for all
transactions arising from use of the Card or Access Code (PIN) by
such person except as otherwise set forth in this Agreement. In
all cases, our liability for an unauthorized transaction is
limited to reimbursing you for the face amount of the unauthorized
transaction and any corresponding fees, except as otherwise
required by applicable law. A transaction is unauthorized if it is
not initiated by you, you did not give permission to make the
transaction and you do not benefit from the transaction in any
way. Visa’s Zero Liability policy covers
U.S.–issued cards only and does not apply to ATM
transactions outside the Visa and PLUS networks, PIN transactions
not processed by Visa, or certain commercial card transactions.
Cardholder must notify us promptly of any unauthorized use.
27. Other Terms. Your Card and
your obligations under this Agreement may not be assigned. We may
transfer our rights under this Agreement. Use of your Card is
subject to all applicable rules and customs of any clearinghouse
or other association involved in transactions. We do not waive our
rights by delaying or failing to exercise them at any time. If any
provision of this Agreement is determined to be invalid or
unenforceable under any rule, law, or regulation of any
governmental agency, whether local, state or federal, the validity
or enforceability of any other provision of this Agreement shall
not be affected. This Agreement shall be governed by the law of
the State of New York except to the extent preempted or governed
by federal law.
28. Amendment and Cancellation.
We or the Bank may amend or change the terms and conditions of
this Agreement at any time. You will be notified of any change in
the manner provided by applicable law before the effective date of
the change. However, if the change is made for security purposes,
we or the Bank can implement such change without prior notice. We
or the Bank may cancel or suspend your Card or this Agreement at
any time. You also may cancel this Agreement by returning the Card
to us or by calling 800-326-9813 or customer
service at the number on the back of your Card. If you cancel your
Card, you may zero out your Card Account balance before closing
your Card Account or request that we send you a check in the
amount of your Card Account balance when you close your Card
Account, which we will do for a fee as set forth in the
“Schedule of Fees and Charges (Schedule A)” attached
to this Agreement. If your Card is canceled by us when your Card
Account has a balance, we will send you a check in the amount of
your Card Account balance for no charge. In all events, any check
we send will be sent to the address we have for you in our
records. Your termination of this Agreement will not affect any of
our rights or your obligations arising under this Agreement before
termination.
29. Telephone
Monitoring/Recording. From time to time we may monitor and/or
record telephone calls between you and us to assure the quality of
our customer service or as required by applicable law.
30. No Warranty Regarding Goods
and Services. We are not responsible for the quality, safety,
legality, or any other aspect of any goods or services you
purchase with your Card.
31. Arbitration Provision.
This Arbitration Provision sets forth the circumstances and
procedures under which claims (as defined below) shall be
arbitrated instead of litigated in court upon the election of
either party.
(a) Definitions: As
used in this Arbitration Provision, the term “Claim”
means any claim, dispute or controversy between you and us, or
between you and Expanse Financial Technologies, Inc., Program Manager for the Payentry
Card Prepaid Visa® Card or any of its agents or retailers,
arising from or relating to the Card or this Agreement as well as
any related or prior agreement that you may have had with us or
the relationships resulting from this Agreement, including the
validity, enforceability or scope of this Arbitration Provision or
the Agreement. “Claim” includes claims of every kind
and nature, including but not limited to initial claims,
counterclaims, cross-claims and third-party claims and claims
based upon contract, tort, fraud and other intentional torts,
statutes, regulations, common law and equity. The term
“Claim” is to be given the broadest possible meaning
that will be enforced and includes, by way of example and without
limitation, any claim, dispute or controversy that arises from or
relates to (i) your Card, or the Cards of any additional
cardholders designated by you; (ii) the amount of available funds
on the Cards; (iii) advertisements, promotions or oral or written
statements related to the Cards, goods or services purchased with
the Cards; (iv) the benefits and services related to the Cards;
and (v) your enrollment for any Card. We shall not elect to use
arbitration under the Arbitration Provision for any Claim that you
properly file and pursue in a small claims court of your state or
municipality so long as the Claim is individual and pending only
in that court; any appeals from that court shall be pursued only
in arbitration. As used in this Arbitration Provision, the terms
“we” and “us” shall for all purposes mean
the Bank, wholly or majority owned subsidiaries, affiliates,
licensees, predecessors, successors, and assigns; and all of their
agents, employees, directors and representatives. In addition,
“we” or “us” shall include any third party
using or providing any product, service or benefit in connection
with any Cards (including, but not limited to merchants who accept
the Card, third parties who use or provide services, debt
collectors and all of their agents, employees, directors and
representatives) if, and only if, such third party is named as a
co-party with us (or files a Claim with or against us) in
connection with a Claim asserted by you. As solely used in this
Arbitration Provision, the terms “you” or
”yours” shall mean all persons or entities approved by
us to have and/or use a Card, including but not limited to all
persons or entities contractually obligated under any of the
Agreements and all additional cardholders.
(b) Initiation of Arbitration Proceeding/Selection of
Administrator: Any Claim shall be resolved, upon the election by
you or us, by arbitration pursuant to this Arbitration Provision
and the code of procedures of the national arbitration
organization to which the Claim is referred in effect at the time
the Claim is filed. Claims shall be referred to either Judicial
Arbitration and Mediation Services (“JAMS”) or the
American Arbitration Association (“AAA”), as selected
by the party electing to use arbitration. If a selection by us of
one of these organizations is unacceptable to you, you shall have
the right within thirty (30) days after you receive notice of our
election to select the other organization listed to serve as
arbitrator administrator. For a copy of the procedures, to file a
Claim or for other information about these organizations, contact
them as follows: (i) JAMS at 1920 Main Street, Suite 300, Los
Angeles, CA 92614; website at www.jamsadr.com;
and (ii) AAA at 335 Madison Avenue, New York, NY 10017; website at
www.adr.org.
(c) Significance of Arbitration: IF ARBITRATION IS
CHOSEN BY ANY PARTY WITH RESPECT TO A CLAIM, NEITHER YOU NOR WE
WILL HAVE THE RIGHT TO LITIGATE THAT CLAIM IN COURT OR HAVE A JURY
TRIAL ON THAT CLAIM, OR TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED
FOR IN THE CODE OF PROCEDURES OF JAMS OR AAA, AS APPLICABLE (THE
“CODE”). FURTHER, YOU WILL NOT HAVE THE RIGHT TO
PARTICIPATE IN A REPRESENTATIVE CAPACITY OR AS A MEMBER OF ANY
CLASS OF CLAIMANTS PERTAINING TO ANY CLAIM SUBJECT TO ARBITRATION;
THE ARBITRATOR SHALL NOT CONDUCT A CLASS ARBITRATION OR A JOINT
ARBITRATION. EXCEPT AS SET FORTH BELOW, THE ARBITRATOR’S
DECISION WILL BE FINAL AND BINDING. NOTE THAT OTHER RIGHTS THAT
YOU WOULD HAVE IF YOU WENT TO COURT ALSO MAY NOT BE AVAILABLE IN
ARBITRATION.
(d) Restrictions on
Arbitration: If either party elects to resolve a Claim by
arbitration, that Claim shall be arbitrated on an individual
basis. There shall be no right or authority for any Claims to be
arbitrated on a class action basis or on bases involving Claims
brought in a purported representative capacity on behalf of the
general public, other Cardholders or other persons similarly
situated. The arbitrator’s authority to resolve Claims is
limited to Claims between you and us alone, and the
arbitrator’s authority to make awards is limited to you and
us alone. Furthermore, Claims brought by you against us or by us
against you may not be joined or consolidated in arbitration with
Claims brought by or against someone other than you, unless
otherwise agreed to in writing by all parties.
(e) Location of Arbitration/Payment of Fees: Any
arbitration hearing that you attend shall take place in the
federal judicial district of your residence. At your written
request, we will consider in good faith making a temporary advance
of all or part of the filing administrative and/or hearing fees
for any Claim you initiate as to which you or we seek arbitration.
At the conclusion of the arbitration (or any appeal thereof), the
arbitrator (or panel) will decide who will ultimately be
responsible for paying the filing, administrative and/or hearing
fees in connection with the arbitration (or appeal). If and to the
extent you incur filing, administrative and/or hearing fees in
arbitration, including for any appeal, exceeding the amount they
would have been if the Claim had been brought in the state or
federal court which is closest to your billing address and would
have had jurisdiction over the Claim, we will reimburse you to
that extent unless the arbitrator (or panel) determines that the
fees were incurred without any substantial justification.
(f) Arbitration Procedures: This Arbitration
Provision is made pursuant to a transaction involving interstate
commerce, and shall be governed by the Federal Arbitration Act, 9
U.S.C. Sections 1-16, as it may be amended (the
“FAA”). The arbitration shall be governed by the
applicable Code, except that (to the extent enforceable under the
FAA) this arbitration Provision shall control if it is
inconsistent with the applicable Code. The arbitrator shall apply
applicable substantive law consistent with the FAA and applicable
statutes of limitations and shall honor claims of privilege
recognized at law and, at the timely request of either party,
shall provide a brief written explanation of the basis for the
decision. In conducting the arbitration proceeding, the arbitrator
shall not apply the Federal or any state rules of civil procedure
or rules of evidence. Either party may submit a request to the
arbitrator to expand the scope of discovery allowable under the
applicable Code. The party submitting such a request must provide
a copy to the other party, who may submit objections to the
arbitrator with a copy of the objections provided to the request
party, within fifteen (15) days of receiving the requesting
party’s notice. The granting or denial of such request will
be in the sole discretion of the arbitrator who shall notify the
parties of his/her decision within twenty (20) days of the
objecting party’s submission. The arbitrator shall take
reasonable steps to preserve the privacy of individuals, and of
business matters. Judgment upon the award rendered by the
arbitrator may be entered in any court having jurisdiction. The
arbitrator’s decision will be final and binding, except for
any right of appeal provided by the FAA. However, any party can
appeal that award to a three-arbitrator panel administered by the
same arbitration organization, which shall consider anew any
aspect of the initial award objected to by the appealing party.
The appealing party shall have thirty (30) days from the date of
entry of the written arbitration award to notify the arbitration
organization that it is exercising the right of appeal. The appeal
shall be filed with the arbitration organization in the form of a
dated writing. The arbitration organization will then notify the
other party that the award has been appealed. The arbitration
organization will appoint a three-arbitrator panel which will
conduct arbitration pursuant to its Code and issue its decision
within one hundred twenty (120) days of the date of the
appellant’s written notice. The decision of the panel shall
be by majority vote and shall be final and binding.
(g) Continuation: This Arbitration Provision
shall survive termination of your Card as well as voluntary
payment of the debt in full by you, any legal proceeding by us to
collect a debt owed by you, and any bankruptcy by you or us. If
any portion of this Arbitration Provision is deemed invalid or
unenforceable under any principle or provision of law or equity,
consistent with the FAA, it shall not invalidate the remaining
portions of this Arbitration Provision, the Agreement or any prior
agreement you may have had with us, each of which shall be
enforceable regardless of such invalidity.
32. Prefunded Check Transactions
(“Check Terms”). We may, in our sole discretion,
allow you to use prefunded checks to access the funds in your Card
Account (“Checks”). Checks must be obtained from us by
calling the number on the back of your Card. Checks produced by
other check printers will not be honored. By accepting and using
Checks, you agree to be bound by these Check Terms, including the
fees relating to the use (and misuse) of Checks as set forth in
the accompanying “Schedule of Fees and Charges.” When
you write a Check, the legal effect will be the same as if you
used the Card. Checks will remain the property of the clearing
bank indicated on the face of the Check and must be surrendered
upon demand. Checks are nontransferable, and may be canceled,
repossessed, or revoked at any time without prior notice subject
to applicable law. You should read and follow carefully the
instructions for Check use. Prior to writing a Check, you must
first contact us at 800-326-9813 and provide us
with the number of the Check, the name of the intended payee and
the requested amount of the Check. You must pre-fund each Check
prior to use from the available funds in your Card Account and
write the Authorization Code we provide you in the space indicated
on the face of the Check. You must fill out the Check in a legible
manner and date the Check the same day as you obtained the
Authorization Code. If you (a) write a Check without obtaining or
using a valid Authorization Code, (b) fail to fill out the Check
in a legible manner or fail to date the Check on the same day you
obtained the Authorization Code, or (c) write a Check using a
Check number, payee or check amount that differs from the Check
number, payee or check amount you provided to us at the time you
requested the Authorization Code for the Check, it will not clear
and you will be charged a fee. When you authorize a Check, the
funds necessary to pay the Check will be transferred from your
Card Account to an FDIC insured settlement account pending
presentment of the Check for payment. All funds held in the
settlement account will be held in your name until the applicable
Check is presented for payment. When your Check is presented for
payment, the funds held in the settlement account will be used to
pay the Check. Checks are valid for the period of time designated
on the face of the Check. This period starts to run on the date we
provide you an Authorization Code for the Check. Checks not
presented to the clearing bank prior to the expiration date will
be cancelled and funds will be credited back to your Card Account
through our normal settlement process, less the corresponding fee
to credit the funds back to your Card Account (see accompanying
“Schedule of Fees and Charges” for additional
information). Please note that it may take up to ten (10) Business
Days for this refund to be posted to your Card Account. In some
cases, an expired check may clear if presented for payment prior
to processing a cancellation and refund, in which case no refund
will be posted to your Card Account. You should not use the
information on any Check to process an ACH debit transaction or to
set up direct deposit to your Card. If you desire to stop payment
on a Check, you must contact us at 800-326-9813.
There is fee associated with a stop payment request for a Check
(see accompanying “Schedule of Fees and Charges” for
additional information). Although we will make every effort to
accommodate a request to stop payment on a Check, stop payment
requests for Checks are not guaranteed and we will have no
liability for failing to stop the payment. Our ability to process
a stop payment request will depend on whether the Check has been
presented for payment. Payees may present Checks for payment to
their bank before we have a reasonable amount of time to process
your stop payment request. If we are successful in stopping a
payment, it may take up to ten (10) Business Days for the funds to
be credited to your Card Account.
33. Delivery of Electronic
Communications. The following E-Communication Disclosure (“Disclosure”)
applies to any and all communications or disclosures that we are
legally required to provide to you in writing in connection with
your Card Account and any related products and services (“Communications”),
to the extent you have consented to receiving such Communications
electronically and failure to consent will result in a declined application for a Payentry Card Prepaid Visa Card, except as provided below.
Scope of Communications to Be Provided
in Electronic Form. When you use a product or service to which
this Disclosure applies, you agree that we may provide you with
any Communications in electronic format, and that we may
discontinue sending paper Communications to you, unless and until
you withdraw your consent as described below. Your consent to
receive electronic Communications includes, but is not limited to:
- All legal and regulatory disclosures and communications
associated with your Card Account and any related products or
services
- Your Cardholder Agreement and any notices about a change
in terms of your Cardholder Agreement
- Privacy policies and notices
- Error resolution policies and notices
- Responses to claims filed in connection with your Card
Account
- Notices regarding insufficient funds or negative balances
Method of Providing Communications to
You in Electronic Form. All Communications that we provide to
you in electronic form will be provided either (1) by access to a
web site that we will designate in an e-mail notice we send to you
at the time the information is available, or (2) by posting such
Communications on our website at
www.payentrycard.com.
How to Withdraw Consent. You may
withdraw your consent to receive Communications in electronic form
at any time by contacting us at 800-326-9813 or
visiting the
www.payentrycard.com website or write to Expanse Financial Technologies, Inc. -Payentry Card, P.O. Box 307, New Hyde Park, NY
11040. If you do withdraw your consent, we will close your Card
Account, except where prohibited by law. We will not impose any
fee to process the withdrawal of your consent to receive
electronic Communications. Any withdrawal of your consent to
receive electronic Communications will be effective only after we
have a reasonable period of time to process your request for
withdrawal. In the meantime, you will continue to receive
Communications in electronic form. If you withdraw your consent,
the legal validity and enforceability of prior Communications
delivered in electronic form will not be affected.
How to Update Your Records. It is your
responsibility to provide us with a true, accurate and complete
e-mail address (if you have elected to receive e-mail messages
from us), your contact information, and other information related
to this Disclosure and your Card Account, and to maintain and
update promptly any changes in this information. You can update
information (such as your e-mail address) through
www.payentrycard.com or by contacting us at 800-326-9813.
Hardware and Software Requirements.
In order to access, view, and retain Communications that we make
available to you electronically, you must have:
- An Internet browser that supports 128
bit encryption
- Microsoft Internet Explorer 6.0 or
above, or the equivalent software
- Sufficient electronic storage capacity on your computer's
hard drive or other data storage unit
- An e-mail account with an Internet service provider and
e-mail software
- A personal computer 1.0 GHz Base or
higher), operating system and telecommunications connections to
the Internet capable of receiving, accessing, displaying, and
either printing or storing Communications received from us in via
a plain text-formatted e-mail or by access to our web site using
browser specified above or equivalent software.
- Adobe Reader version 9.0 or higher
Requesting Paper Copies. We will not
send you a paper copy of any Communication, unless you request it
or we otherwise deem it appropriate to do so. You can obtain a
paper copy of an electronic Communication by printing it yourself
or by requesting that we mail you a paper copy, provided that such
request is made within a reasonable time after we first provided
the electronic Communication to you. To request a paper copy,
contact us by calling -800-326-9813 or writing to
us at Expanse Financial Technologies, Inc. - Payentry Card
P.O. Box 307, New Hyde Park, NY 11040 or www.payentrycard.com.
Termination/Changes. We reserve the
right, in our sole discretion, to discontinue the provision of
your electronic Communications, or to terminate or change the
terms and conditions on which we provide electronic
Communications. We will provide you with notice of any such
termination or change as required by law.
Rev. 11/2020
FACTS
|
WHAT DOES METROPOLITAN
COMMERCIAL BANK DO WITH YOUR PERSONAL INFORMATION?
|
Why?
|
Financial companies choose how they share your personal
information. Federal law gives consumers the right to limit some
but not all sharing. Federal law also requires us to tell you
how we collect, share, and protect your personal information.
Please read this notice carefully to understand what we do.
|
What?
|
The types of personal information we collect and share
depend on the product or service you have with us. This
information can include:
- Social Security number
- Account balances
- Transaction history
- Account Transactions
- Checking account information
- Wire transfer instructions
When you are no longer our customer, we continue to
share your information as described in this notice.
|
How?
|
All financial companies need to share customers’
personal information to run their everyday business. In the
section below, we list the reasons financial companies can share
their customers’ personal information; the reasons
Metropolitan Commercial Bank chooses to share; and whether you
can limit this sharing.
|
Reasons we can share your
personal information
|
Does Metropolitan
Commercial Bank share?
|
Can you limit this
sharing?
|
For our everyday business purposes –
such as to process your transactions, maintain your
account(s), respond to court orders and legal investigations, or
report to credit bureaus
|
Yes
|
No
|
For our marketing purposes –
to offer our products and services to you
|
Yes
|
No
|
For joint marketing with other financial
companies
|
Yes
|
No
|
For our affiliates’ everyday business
purposes –
Information about your transactions and experiences
|
No
|
We don’t share
|
For our affiliates’ everyday business
purposes –
Information about your creditworthiness
|
No
|
We don’t share
|
For nonaffiliates to market to you
|
No
|
We don’t share
|
What we do
|
How does Metropolitan Commercial Bank protect my personal
information?
|
To protect your personal information from unauthorized
access and use, we use security measures that comply with
federal law. These measures include computer safeguards and
secured files and buildings.
We also maintain other physical, electronic and procedural
safeguards to protect this information and we limit access to
information to those employees for whom access is appropriate.
|
How does Metropolitan Commercial Bank collect my personal
information?
|
We collect your personal information, for example, when
you
-
Open an account or give us your contact information
-
Apply for financing or show your driver’s license
-
Provide account information
We also collect your personal information from others,
such as credit bureaus, affiliates, or other companies.
|
Why can’t I limit all sharing?
|
Federal law gives you the right to limit only
-
sharing for affiliates’ everyday business purposes
– information about your creditworthiness
-
affiliates from using your information to market to you
-
sharing for nonaffiliates to market to you
State laws and individual companies may give you
additional rights to limit sharing. See below for more on your
rights under state law.
|
Definitions
|
Affiliates
|
Companies related by common ownership or control. They can
be financial and nonfinancial companies.
|
Nonaffiliates
|
Companies not related by common ownership or control. They
can be financial and nonfinancial companies.
|
Joint marketing
|
A formal agreement between nonaffiliated financial
companies that together market financial products or services to
you.
|
Other important
information
|
For Alaska, Illinois, Maryland, and North
Dakota Customers. We will not share personal information with
nonaffiliates either for them to market to you or for joint
marketing without your authorization.
For California Customers. We will not share
personal information with nonaffiliates either for them to
market to you or for joint marketing without your authorization.
We will also limit our sharing of personal information about you
with our affiliates to comply with all California privacy laws
that apply to us. Further, we may collect personally
identifiable information about you through our website,
including but not limited to your first and last name, home
address, e-mail address, telephone number, or any other
identifier that permits the physical or online contacting of a
specific individual. If we change our privacy policy for our
website, you will be notified as required by law.
For Massachusetts, Mississippi, and New Jersey
Customers. We will not share personal information from deposit
or share relationships with nonaffiliates either for them to
market to you or for joint marketing without your authorization.
For Vermont Customers.
-
We will not disclose information about your
creditworthiness to our affiliates and will not disclose your
personal information, financial information, credit report, or
health information to nonaffiliated third parties to market to
you other than as permitted by Vermont law, unless you
authorize us to make those disclosures.
-
Additional information concerning our privacy policies can be
found at www.mcbankny.com or call
1-866-363-8226.
|
Schedule A
SCHEDULE OF FEES
AND CHARGES
Payentry Prepaid
Visa® Card
ALL FEES |
AMOUNT |
DETAILS |
Get
Started |
|
|
Card Activation Fee |
$0 |
One time new card account fee |
Add
Money |
|
|
Direct Deposit |
$0 |
Per transaction |
Value Load |
$2.00 |
Per transaction. 3rd Party Load Networks charge additional
fees. Please consult 3rd Party Load Network for a schedule of
their fees and charges (Western Union, MoneyGram, and Visa Ready
Link). |
Card-to-Card Transfer |
$1.00 |
Per transaction |
Spend
Money |
|
|
POS PIN Debit Purchase |
$0.50 |
Per any domestic PIN based transaction |
POS Signature Purchase |
$0 |
Per any domestic Signature based transaction |
Bank Teller Withdrawal |
2% with $5.00 minimum |
1 free withdrawal per pay period. 2% per transaction
thereafter |
POS PIN Purchase (Declined) |
$1.00 |
Per declined domestic PIN based transaction |
POS SIG Purchase (Declined) |
$1.00 |
Per declined domestic Signature based transaction |
Get
Cash |
|
|
ATM Withdrawal (US) |
$2.00 |
Per withdrawal, plus any third-party ATM operator fees, if
any |
ATM Withdrawal (Declined) |
$1.00 |
Per declined domestic ATM transaction |
Information |
|
|
Automated System Customer Service |
$0 |
Per call when accessing the automated customer service
line |
Live Agent Customer Service |
$0 |
Per call with a live customer service representative |
ATM Balance Inquiry |
$1.00 |
Per inquiry, plus third-party ATM operator fees, if any |
Using
your card outside the U.S. |
|
|
ATM Withdrawal (Int’l) |
$4.00 |
Per withdrawal, plus the foreign transaction surcharge and
thirdparty ATM operator fees, if any |
ATM Withdrawal (Declined) (Int’l) |
$2.00 |
Per declined international ATM transaction |
ATM Balance Inquiry (Int'l) |
$2.00 |
Per inquiry, plus third-party ATM operator fees, if any |
POS PIN Debit Purchase (Int’l) |
3% of transaction |
Per any international PIN based transaction |
POS Signature Purchase (Int’l) |
3% of transaction |
Per any international Signature based transaction |
POS PIN Purchase (Declined) (Int’l) |
3% of transaction |
Per declined international PIN based transaction |
POS SIG Purchase (Declined) (Int’l) |
3% of transaction |
Per declined international Signature based transaction |
Other |
|
|
Inactivity Fee |
$2.95 |
Monthly, after each 90 day period in which you do not load
or unload fund to your card or use your card to make a purchase or
an ATM withdrawal or until new activity is conducted. |
Account Closure/Balance Refund |
$0 |
See item #28 Amendment and Cancellation terms when
applicable and not applicable. |
Early Access |
$0 |
Per deposit |
Bill Pay |
$2.00 |
Per payment made to a merchant using ACH debit |
Electronic Withdrawal |
$1.00 |
Per withdrawal sent to a 3rd Party account |
Replace Card |
$10.00 |
Per lost, stolen, or damaged card replacement requested |
Expedite Card |
$20.00 |
Fee for expedited card delivery |
Register your card for FDIC insurance eligibility and other
protections. Your funds will be held at or transferred to Metropolitan
Commercial Bank, an FDIC-insured institution. Once there, your funds
are insured up to $250,000 by the FDIC in the event Metropolitan
Commercial Bank fails, if specific deposit insurance requirements are
met and your card is registered. See fdic.gov/deposit/deposits/prepaid.html
for details.
No overdraft/credit feature.
Contact Expanse Financial Technologies, Inc. –
Payentry Prepaid Visa Card by calling 801-742-5433, by mail at P.O. Box 307, New Hyde Park, NY 11040, or
visit www.payentrycard.com.
For general information about prepaid accounts, visit cfpb.gov/prepaid.
If you have a complaint about a prepaid account, call the Consumer
Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.